Support

Remote Support

Get remote support.

Frequently Asked Questions

Updated! To see our most frequently asked questions, click here.


Tips & Tricks

Check out our new Tips & Tricks page.


How To Documents

Check out new how-to documents page for more complex configurations.

 

Register Your Software

Register your software to be eligible for technical support and software updates.

 

Sign Wizard 7 Upgrade Guide

This PDF document covers all of the new capabilities of Sign Wizard Version 7.

(As a 10MB PDF we recommend using Save As to download it to your system, instead of viewing it in the browser. Right click on the ahove link for the menu and then select Save Target As or Save Link As, depending on your browser.)

 

Using LED Wizard 7.1 (12 MB)

Download this PDF file to learn all about using the new powerful capabilities in LED Wizard 7.1. Right click to download.


Using LED Wizard 7 (9.6 MB)

Download this PDF file to learn all about using the new powerful capabilities in LED Wizard 7. Right click to download.


Upgrade Guide for Version 6.5

This PDF document covers all of the new capabilities for Version 6.5 of both Sign Wizard and Neon Wizard.

 

 

      

 

Key/Dongle Drivers

If you are having trouble installing the program because the key is not being seen, click here for an updated key driver.


USB to Serial Converter Drivers

We include the driver files to USB to serial drivers known to work with our software.


Windows XP End of Life
Our official bulletin on end of life for customers running Windows XP


Versions 4 and 5 End of Life

Our official bulletin on end of life for Versions 4 and 5 of Sign Wizard and Neon Wizard.


Feedback
If you want to send us feedback, fill out this form.


If you are having problems using our products, you can call our Technical Support Department at (760) 752-7640 or send an e-mail via the Support Request Form.

In order to be eligible for Technical Support, you must be a registered user. If you have not registered your software with Aries Graphics, click here.

 


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