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Frequently Asked Questions
Updated! To see our most frequently asked questions, click here.

Tips & Tricks
Check out our new Tips & Tricks page.

How To Documents
Check out new how-to documents page for more complex configurations.

Technical Support Database
Check out our Technical Support Database.

Sign Wizard 7 Upgrade Guide
This PDF document covers all of the new capabilities of Sign Wizard Version 7.

(As a 10MB PDF we recommend using Save As to download it to your system, instead of viewing it in the browser. Right click on the ahove link for the menu and then select Save Target As or Save Link As, depending on your browser.)

Upgrade Guide for Version 6.5

This PDF document covers all of the new capabilities for Version 6.5 of both Sign Wizard and Neon Wizard.

Key/Dongle Drivers
If you are having trouble installing the program because the key is not being seen, click here for an updated key driver.

USB to Serial Converter Drivers
We include the driver files to USB to serial drivers known to work with our software.

Windows XP End of Life
Our official bulletin on end of life for customers running Windows XP

Versions 4 and 5 End of Life
Our official bulletin on end of life for Versions 4 and 5 of Sign Wizard and Neon Wizard.

USB Drivers for your Cutter
Here's a page with links for downloading the USB driver for your cutter.

Register Your Software
Register your software to be eligible for technical support and software updates.

Feedback
If you want to send us feedback, fill out this form.